Delivery & Return

In a world that never stops, we believe your connectivity shouldn't either. We take pride in delivering your network essentials the very same day in Bangalore, while pushing the boundaries of logistics to reach your doorstep across India faster than ever before.

Shipping & Delivery Timelines

At Techtub, we know that when you buy technology, every hour counts. We have optimized our logistics to ensure your devices reach you in record time.

⚡ Same-Day Delivery: Bangalore

As a Bangalore-born brand, we offer our fastest service to our home city. Orders placed before 12:00 PM are eligible for Same-Day Delivery. Get your tech before the sun goes down!

🚀 Next-Day Delivery: Metro Cities

For other major metro cities (including Delhi, Mumbai, Hyderabad, Chennai, and Pune), we provide Express Next-Day Delivery. We prioritize these routes to ensure your downtime is kept to a minimum.

📦 Standard Delivery: Rest of India

For all other cities and towns, we follow a traditional delivery window of 3–5 business days. We partner with India’s leading express couriers to ensure that even in the furthest corners of the country, your package arrives safely and as quickly as possible.

Returns, Refunds, and Exchange Policy

1. General Return Policy (Unopened Box)

We accept returns only for products that are unopened and in their original factory-sealed condition.

  • Window: Return requests must be initiated within 5 days of delivery.

  • Verification: Once the item is received at our warehouse, it will undergo a physical inspection to verify the seals and serial numbers.

  • Refunds: Upon successful verification, your payment will be refunded to the original payment method within 7 business days of the return being accepted at our warehouse.

2. Exchange & Replacement Policy (Hardware Faults)

To ensure you receive genuine support and professional diagnosis for your IT equipment, we follow a brand-authorized replacement policy:

  • Manufacturing Defects: If the device has a hardware fault or functional defect, it is covered under the Manufacturer’s Warranty.

  • Direct Brand Replacement: In line with official brand policies, hardware faults must be verified at the Brand’s Authorized Service Center. If the service center confirms a manufacturing defect (DOA – Dead on Arrival), they will provide a replacement or repair as per the brand’s specific warranty terms.

  • Support: If you face any issues with a new device, contact our support team at [email protected], and we will help you locate the nearest authorized service center and guide you through the process.

3. Non-Returnable Conditions

An item will not be eligible for return or refund if:

  • The manufacturer’s packaging/seal has been opened or tampered with.

  • The product has been used, activated, or software has been installed.

  • The 5-day return window has expired.

  • The item is physically damaged due to customer mishandling.

4. Shipping Damages

In the rare event that your package arrives physically damaged, please:

  • Report the damage to us within 24 hours of delivery.

  • Provide clear photos of the damaged box and the shipping label.

FAQs

My order hasn't arrived yet. Where is it?

We’re sorry for the delay! Our standard delivery times are:

  • Bangalore: 1–2 business days

  • Other locations in India: 3–5 business days

If your order is still within this time frame, please hang tight—it should be arriving soon!
If it has been longer than the expected delivery time, feel free to contact us at 📞 9667073417 and we’ll be happy to help you track it.

Do you deliver on public holidays?

Delivery on public holidays depends on the operations of our regional logistics partners. In some areas, deliveries may still be made, while in others, there might be a delay.

If you’ve placed an order around a public holiday and are unsure about the delivery timeline, feel free to contact us at 📞 9667073417 for assistance.

Do you deliver to my postcode?

Yes, we deliver pan-India! 🚚
However, delivery availability can sometimes vary based on local logistics. To be sure, you can WhatsApp us your pincode at 📱9667073417, and we’ll quickly check it for you.

Is next-day delivery available on all orders?

Next-day delivery is currently available only in Bangalore.
For metro cities, we do our best to provide next-day delivery whenever possible, but it may vary depending on the logistics partner and local conditions.

For specific delivery timelines to your pincode, feel free to WhatsApp us at 📱9667073417.

Do I need to be there to sign for delivery?

In most cases, no signature is required. However, someone should be available at the delivery address to receive the package. If you’re not available, a friend, family member, or security guard can accept it on your behalf.

If no one is available, the delivery may be rescheduled for the next working day.

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Online store of household appliances and electronics

Engineered for the speed of modern business, Techtub leads the industry with Same-Day Delivery across Bangalore and Next-Day Express Shipping to all Metro Cities. While our logistics network provides Pan-India coverage, our specialized focus ensures that IT professionals and businesses receive authentic, factory-sealed hardware faster than traditional e-commerce giants. From individual workstations to complex enterprise networking grids, Techtub is the authoritative hub for genuine technology, backed by a seamless 5-day return policy and direct manufacturer warranty integration.

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